Terms & Conditions

Sales / Quotation Terms — Haftcin Cloud Data Technology PJC

This quotation is valid for 30 days from the date of issue or until stock lasts, whichever occurs first. Prices, availability, exchange-rate basis, and lead times are subject to reconfirmation after expiry.
An order is confirmed only upon receipt of a signed Purchase Order AND the advance payment in cleared funds. Lead time commences from receipt of advance payment, not from the PO date.
Prices apply only to the exact quantities and specifications stated in this quotation. Any change in scope or quantity requires a new price agreement. Obvious clerical or system errors in pricing or quantities are subject to correction and do not bind the Seller.
Where prices are based on a foreign-currency procurement cost, the Seller may adjust the IRR price proportionally if the USD/AED reference rate changes by more than 3% between quotation date and receipt of each payment.
All goods remain the property of the Seller until payment is received in full (retention of title).

50% advance payment upon order confirmation, non-refundable once procurement has commenced.
40% upon notification of goods readiness / arrival at customs / presentation of shipping documents (as applicable), prior to clearance, dispatch, or collection.
10% within 5 business days of delivery.
Payment exclusively to the official bank account of Haftcin Cloud Data Technology PJC stated on the invoice. Payments to any other account are not recognized.
No goods will be dispatched, released, cleared, or made available for collection until all amounts then due are received in cleared funds. The Seller may suspend performance on this and any other open order while any invoice is overdue.
Late payment accrues interest at 2% per month on outstanding amounts. Where payment is delayed beyond 30 days, the Seller may additionally re-price undelivered items per the exchange-rate clause above.
All prices are exclusive of VAT and local taxes unless stated otherwise on the quotation face.

Delivery is per the Incoterm 2020 stated on the quotation face (DDP customer warehouse unless otherwise stated).
Lead time as stated on the quotation, from receipt of advance payment, excluding official holidays. Lead times are estimates; the Seller is not liable for delays caused by shipping lines, customs and clearance authorities, banking/transfer channels, allocation of foreign currency, import permits, sanctions screening, or force majeure. Lead times extend accordingly.
Where goods are held at customs or bonded warehouse for reasons attributable to the Buyer (including late payment, missing documentation, or import-permit delays), demurrage, storage, and bond charges are for the Buyer’s account.
If the Buyer fails to collect or accept delivery within 14 days of readiness notification, storage is charged at 0.5% of order value per week and risk passes to the Buyer on the readiness date.
Risk in the goods passes to the Buyer upon delivery per the agreed Incoterm. Any insurance beyond that point (including storage at ports, customs warehouses, or carrier terminals) is the Buyer’s responsibility unless expressly agreed in writing.
Partial shipments and corresponding partial invoicing are permitted.

The Buyer may inspect goods at the point of delivery. Claims for shortage, transit damage, or non-conformity must be notified in writing within 7 days of delivery, with photographic evidence and carrier documentation, after which goods are deemed accepted.
Test Reports / CoCs / manufacturer documentation are provided per lot where applicable. Acceptance criteria are limited to the specifications stated in this quotation; no other representations, datasheets, or verbal statements apply.
Quoted prices cover hardware supply only. Installation, commissioning, deployment, and after-sales services are not included unless explicitly stated in this quotation.

12-month warranty from delivery date, limited to repair or replacement of defective items, subject to the manufacturer’s standard warranty terms and sanctions-compliant availability of replacement parts.
Excludes misuse, improper storage or installation, unauthorized modification, power/environmental conditions outside specification, and normal wear.
The Seller’s total liability under this order shall not exceed the order value. No liability for indirect or consequential loss, loss of profit, loss of revenue, network downtime, or loss of business.

Orders may not be cancelled or reduced after order confirmation without the Seller’s written consent. Approved cancellations are subject to a charge covering committed procurement, transport, customs, and currency costs — minimum 25% of order value.
Quantity or specification changes after confirmation may require price and lead-time adjustment and are valid only when confirmed by the Seller in writing.

Neither party is liable for failure or delay caused by events beyond reasonable control, including (without limitation) international or domestic sanctions and export restrictions, banking and currency-transfer restrictions, import/export permit suspensions, port or border closures, fire or accident at ports, customs or bonded warehouses, internet or telecommunications outages, energy rationing, and regional instability. Lead times extend accordingly.
If a force majeure event continues for more than 60 days, either party may terminate the unfulfilled part of the order; amounts paid for goods already procured or in transit remain payable.

This quotation and any resulting order are governed by the laws of the Islamic Republic of Iran. Disputes shall first be addressed through good-faith negotiation within 30 days; failing settlement, disputes are subject to the competent courts of Tehran, unless arbitration is agreed in writing.
For export/re-export transactions invoiced by an affiliated entity outside Iran, the governing law and venue stated on that entity’s invoice prevail for that transaction.

Haftcin Cloud Data Technology PJC (Haftcin) · Tax ID 411619373174 · www.haftcin.com